Privacy Policy

1. Data We Collect

We collect the following categories of personal data:

Information you provide directly:

• Email address, name, and password (when creating an account)
• Website and announcement bar configurations
• Communication preferences
• Support requests and correspondence

Automatically collected data:

• IP address
• Browser type and version
• Device type and operating system
• Usage patterns and interaction data

We may also collect data via cookies and similar technologies (see section 5).

2. How We Use Your Data

Your personal information is used to:

• Provide, operate, and maintain our services
• Process transactions and send related communications
• Send technical notices, updates, and support messages
• Respond to your inquiries
• Analyze and improve service performance and usability
• Enforce our terms and comply with legal obligations

3. Legal Basis for Processing (GDPR)

We rely on the following legal bases under the GDPR:

• Contractual necessity: For providing services you have requested
• Legitimate interest: For service improvement, security, and support
• Consent: For sending marketing communications (where legally required)
• Legal obligation: For compliance with applicable laws

4. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

• Service providers (e.g., hosting, analytics, customer support platforms) under strict data protection agreements
• Authorities or legal bodies, when legally required
• Acquirers, in the case of merger, sale, or acquisition
• Others, only with your consent or at your explicit direction

5. Cookies and Tracking

We use cookies to:

• Ensure core functionality of our services
• Analyze usage for improvements
• Remember user settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect some functionality.

6. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purposes described in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

When no longer needed, data is deleted or anonymized.

7. Your Rights (GDPR)

If you reside in the EU/EEA, you have rights under GDPR:

• Access – Request a copy of your data
• Correction – Fix inaccurate or incomplete data
• Erasure – Request deletion (right to be forgotten)
• Restriction – Ask us to limit processing
• Portability – Request data transfer to another provider
• Objection – Object to processing based on legitimate interests
• Withdraw Consent – Where processing is based on your consent

You also have the right to lodge a complaint with your local Data Protection Authority (DPA).

8. Data Security

We apply technical and organizational measures to secure your personal data, including encryption, secure servers, and access controls. However, no internet-based service is completely secure.

9. International Transfers

Your data may be transferred to and processed in countries outside of your country of residence. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

10. Contact Us

If you have questions or would like to exercise your rights, contact us at:

11. Changes to This Policy

We may update this policy from time to time. Material changes will be announced on this page. Continued use of our services after changes implies acceptance.